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How People Services Departments pick up the cost of norms that exclude
High functioning teams often feel inclusive but this is often as a result of code switching and conformity. In these contexts every day, low level stereotyping and bias is tolerated by those affected until it spills over into a grievance. This course highlights the benefit of acknowledging that the way to manage diverse teams is not to pretend that everyone is the same but to provide a framework for talking about upset with care and curiosity on both sides.
Target: private and public sector managers and leaders who manage diverse organisations and teams